Privacy Policy

1. Data controller

In accordance with Regulation (EU) 2016/679, the General Data Protection Regulation (GDPR), and Organic Law 3/2018 on the Protection of Personal Data and the guarantee of digital rights (LOPDGDD), we inform you that the controller of your data is:

PRODEX has not appointed a Data Protection Officer (DPO), as none of the cases requiring one under article 37 of the GDPR applies. For any matter relating to the protection of your data, you can write to the email address given.

2. What personal data do we process and how do we obtain it?

We process the data you provide voluntarily through the following channels:

a) Reinvestment calculator

When you use our calculator and request the personalised report, we collect:

• Full name
• Email address
• Phone number
• The financial and transaction data you enter to make the calculation (purchase and sale values, taxation, etc.)

b) Direct communications

When you contact us by phone, email or WhatsApp, we process the identification and contact details you give us, as well as the content of your enquiry.

c) Social media

If you interact with our social media profiles (Facebook, Instagram, LinkedIn) or respond to our advertising campaigns on them, we may process the contact details you give us through those platforms.

On Instagram, when the text of a post invites you to write a particular word in the comments to receive a link, and you write it, we process: your Instagram username, the text of your comment, the date and the link we send you by private message. The purpose is twofold and nothing else: to reply with what you asked for and not to send you the same message twice. The legal basis is your own request —the comment is the request— and our legitimate interest in responding to it.

That message is sent only once per comment: we do not add you to any list, we do not send you further advertising through that channel and we do not pass that data to third parties. We keep it while the post remains active and, at most, two years from your comment. You can ask for it to be deleted by following the instructions at erp.grupoprodex.com/borrado-de-datos.

The processing that each social network carries out on your data on its own account is governed by its own privacy policies.

3. For what purpose do we process your data?

4. How long do we keep your data?

We will keep your personal data while the relationship with PRODEX continues and, once it ends, for the limitation periods of any legal liabilities that may arise (generally, up to a maximum of six years for commercial and tax obligations). Data processed on the basis of your consent will be kept until you withdraw it.

5. To whom do we disclose your data?

PRODEX does not pass your data to third parties, except where legally required. However, in order to provide our services, we work with providers who access your data as data processors, with whom we have signed (or will sign) the corresponding contracts in accordance with article 28 of the GDPR:

• Raiola Networks, S.L. — web hosting provider where the website and associated data are stored.
• Internal management system (ERP/CRM) — management tool where client and request data are stored and processed to provide our services.
• Partner professionals — where applicable, the legal, tax or technical professionals involved in your transaction, to whom only the data strictly necessary to provide the service you requested is disclosed.

6. What are your rights?

Anyone has the right to obtain confirmation as to whether PRODEX processes personal data concerning them. Specifically, you can exercise the following rights:

• Access: to know what data of yours we process.
• Rectification: to request the correction of inaccurate data.
• Erasure: to request the deletion of your data ("right to be forgotten").
• Objection: to object to the processing of your data.
• Restriction: to request the restriction of processing in certain cases.
• Portability: to receive your data in a structured, commonly used format.
• Withdraw consent given at any time, without affecting the lawfulness of prior processing.

You can exercise these rights by writing to info@grupoprodex.com or to our address, stating the right you wish to exercise and enclosing a copy of your ID card or equivalent identity document.

Likewise, if you consider that the processing of your data does not comply with the regulations, you have the right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).

7. Security of your data

PRODEX has adopted the technical and organisational measures necessary to guarantee the security, integrity and confidentiality of your personal data, and to prevent its alteration, loss or unauthorised processing or access, in line with the state of the art.

8. Cookies

This website uses its own and third-party cookies. You can get detailed information about which we use, their purpose and how to configure or reject them in our Cookie Policy, also accessible through the settings panel shown when you access the site.

9. Accuracy of data

You guarantee that the data provided are true, accurate, complete and up to date, and you are responsible for any direct or indirect damage that may be caused by failing to meet that obligation. If you provide third-party data, you declare that you have their consent and undertake to pass on to them the information in this policy.

10. Changes to the privacy policy

PRODEX reserves the right to modify this policy to adapt it to new legislation or case law, as well as to industry practice. In such cases, it will announce the changes on this page reasonably in advance of their coming into effect.